Legals

Privacy Policy

Privacy Policy for our customers

Introduction

Rwaid Trading Company LTD prioritizes your privacy. This Privacy Policy describes how we collect, use, and secure your personal information when you use any of our services, which include China Product Sourcing for Businesses, Secure Global Logistics Services, Factory Direct Procurement, and Personal Shopping and Product Sourcing. By using our services, you accept the terms described in this policy.

Information We Collect

We collect different types of information based on the services you use. This includes:

Personal Identification Information: Name, email address, phone number, company details, and shipping address.
Transaction Information: Product details, order specifications, payment information, purchase history, and shipping preferences.
Technical Information: IP address, browser type, and device information when you visit our website.
Financial Information: Credit card details, bank information, or other payment methods used for processing transactions.

How We Use Your Information

We use your personal information to deliver and improve our services, including:

To provide product sourcing, procurement, and logistics services tailored to your needs.
To communicate with you about your orders, inquiries, and delivery updates.
To process payments and complete transactions securely.
To maintain internal records and ensure quality control.
For reporting, auditing, and improving customer service.

Sharing Your Information​

We do not sell or share your personal data with unauthorized third parties. We only share your information with trusted third parties necessary for fulfilling your orders, including:

Suppliers and Factories: To source and manufacture your products.
Shipping Carriers and Customs Authorities: To facilitate delivery and customs clearance.
Payment Processors: To handle transaction processing securely.
Legal or Government Authorities: As required by law or to comply with regulatory obligations.

Data Security

We take the security of your personal information seriously. We implement industry-standard encryption and other security measures to protect your data from unauthorized access, alteration, or disclosure. However, while we strive to safeguard your data, no method of transmission over the internet is entirely secure. Please be cautious when sharing sensitive information online.

Your Rights

If you would like to exercise any of these rights, please contact us. You have the right to:

Access, Update, or Delete your personal information at any time.
Request Restrictions on certain types of data processing.
Opt-Out of marketing communications.
Object to Data Processing under certain conditions.

Location​

We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. Any modifications will be posted on our website, and your continued use of our services will constitute your acceptance of the updated policy.

Terms & Conditions

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